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Though Customer Relationship Management (CRM) is not new to small businesses today, it makes budding entrepreneurs and managers feel panic-stricken whenever they think about capitalising on this marvellous technological development for propelling the growth of their small business.…

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Small businesses across the world are embracing automation like never before. Size does not matter when it comes to reaping the benefits of organisational efficiency and enhanced productivity that comes with automation. While many small business owners today…

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